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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Kinberg

September 2, 2026

5  out of  5
rating by Sara Kinberg
"Amazing service with Halie. Her knowledge of the policy details made the transaction go smoothly. She cares about her customers in a positive way. Halie is an asset to State Farm! We really enjoyed working with her!"
We responded:
"Sara, thank you for the amazing review! Our Plano insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jessica Brock, your State Farm Agent "
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Wes

September 2, 2026

5  out of  5
rating by Wes
"I had a wonderful experience working with Halie Noell. As Team Lead, she truly goes above and beyond. She was incredibly fast, answered all my questions, and found the exact right insurance options for me. Excellent service and great professionalism!"
We responded:
"Thank you so much for your kind review, Wes!  If you need insurance assistance, we are just an email or call away! - Jessica Brock, your State Farm Agent   "
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lori harding

August 22, 2026

5  out of  5
rating by lori harding
"Halie and Jessica are amazing I personally signed up for auto/life insurance and I was fully explained all things in each policy truly gave me that peace of mind I wanted while getting life and auto insurance. 10/10 world class experience and customer service I highly recommend 🙌"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Lea

August 20, 2026

5  out of  5
rating by Lea
"Bethany was so amazing and helpful with every step!! Gave me her honest opinions and pointed me in the right direction! Definitely recommend her!"
We responded:
"Hi Lea, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jessica Brock, Your State Farm Agent "
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52mibaop

August 17, 2026

5  out of  5
rating by 52mibaop
"Great service! Halie was incredibly accommodating, transparent, and professional throughout the process of helping me with my home insurance. I highly recommend her and the team if you’re looking for help finding the best insurance coverage to fit your needs in the DFW area."
We responded:
"Thank you so much for your kind review, 52mibaop!  If you need insurance assistance, we are just an email or call away! - Jessica Brock, your State Farm Agent   "
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Luana Donato

August 6, 2026

5  out of  5
rating by Luana Donato
"Wish I could give HALIE more than 5 stars. She was clear and relatable, she helped me pick my car insurance so that it would satisfy ally needs. Great experience!"
We responded:
"Luana, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Plano. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jessica Brock and Team "
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Icee Marie

July 23, 2026

5  out of  5
rating by Icee Marie
"Worked to get us a great deal and is just so nice! If you're needing good insurance and want to work with someone you can trust Jessica, Halie, and the rest of her team is the way to go!!"
We responded:
"Thanks so much for the amazing review, Icee! We really appreciate your support here in Plano. Just reach out anytime if you need us - we’re here for you. "
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Jeffrey Mims

July 14, 2026

5  out of  5
rating by Jeffrey Mims
"Great working eith Hallie Noell."
We responded:
"Thank you for your kind review of State Farm Agent Jessica Brock’s Team. We appreciate it!"
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Paul Rose

July 13, 2026

5  out of  5
rating by Paul Rose
"Jessica and her entire team are all competent, caring professionals. They take excellent care of their clients and are always very responsive."
We responded:
"We are grateful for your 5-star review, Paul! Thanks for taking a moment to share your positive rating of State Farm Agent Jessica Brock’s Team here in Plano . "
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Kianna Montanez

June 22, 2026

5  out of  5
rating by Kianna Montanez
"Had a wonderful experience with Halie! She was super nice, was both casual and professional, and explained everything to me clearly"
We responded:
"Thank you so much for the 5-stars, Kianna! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ellie Maple

May 8, 2026

5  out of  5
rating by Ellie Maple
"Bethany Driskell helped me with setting up the best possible policy for renters insurance with my sole interest at heart. She was wonderful and it was the easiest time I've ever had with an insurance agent. I felt seen, heard, and helped."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Clareece Laumer

April 15, 2026

5  out of  5
rating by Clareece Laumer
"I’m incredibly happy that Jessica Brock was the insurance agent that helped me get auto insurance with State Farm. She went over what each coverage meant and quickly calculated how much each coverage would cost and what my premium would be if I went with this or that. She was very knowledgeable and helpful and this assured me I was making the right decision signing up with State Farm. Thank you!"
We responded:
"Thank you for the 5-star review, Clareece! Here on State Farm Agent Jessica Brock’s Team, we are proud to serve our community and appreciate your recognition. "
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Andrew Dexter

April 13, 2026

5  out of  5
rating by Andrew Dexter
"I've been a client of Jessica's for years on both my personal insurance needs and on my business. Her team lead, Halie is fantastic. They are always will to explain the nitty gritty detail to me. Highly recommend."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jessica Brock’s Team. "
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Tamzin Mioch

April 10, 2026

5  out of  5
rating by Tamzin Mioch
"Fast friendly service and a very knowledgeable team! Halie was an absolute pleasure to work with, taking the time to carefully explain all the options and discounts that are available for myself and my teen driver.

Hunting around for the best deal with Insurance is never fun but Jessica and her team from start to finish made me feel taken care of, delivering excellence! Thank you for making my experience seamless!"
We responded:
"Thank you for your kind review of State Farm Agent Jessica Brock’s Team. We appreciate it!"
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Justin Roy

March 6, 2026

5  out of  5
rating by Justin Roy
"Friendly and will spend the time necessary to explain things."
We responded:
"Thank you for the amazing review, Justin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mark

February 16, 2026

2  out of  5
rating by Mark
"I wish the homeowners insurance renewal process weren’t so complicated with them. The auto bundle issue became confusing and they were difficult to reach so I had to switch to a different carrier at the last minute."
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Alpesh Patel

February 13, 2026

5  out of  5
rating by Alpesh Patel
"Great team that is supper supportive. Able to answer my questions and the loved that they know the neighborhood / area. Highly recommend. 10 out of 10."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jessica Brock’s Team. "
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Giacomo Butera

January 22, 2026

5  out of  5
rating by Giacomo Butera
"Fantastic service from theJessica Brock office, and Halie Noell gave us super star attention!! Thank you to all !!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jessica Brock’s Team! We deeply appreciate your kind words here in Plano . "
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Hector Lazarin

November 26, 2025

5  out of  5
rating by Hector Lazarin
"I got my car insurance with State Farm and got a great deal. Halie Noell was so kind and patient explaining all the details of my new policy. I was pleasantly surprised with her great service, not many agents are as nice as her."
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Sarah Marshall

October 9, 2025

5  out of  5
rating by Sarah Marshall
"Halie was so sweet and took the time to walk me through the process. Answered every question with kindness! I look forward to working with Halie and the team moving forward!! Thank you Halie for your time and kindness!! Highly recommend this team!"
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Colson Rand

September 19, 2025

5  out of  5
rating by Colson Rand
"Insurance. Not something I was overly enthusiastic about at the time, but as a newly licensed driver, it was the last thing I needed to legally operate a motor vehicle in Texas. So, I called State Farm. Specifically, I called Jessica Brock and obtained my first insurance policy from Jessica Brock State Farm. Nearly ten years later I still use and will continue to use Jessica Brock State Farm to protect my insurable interests from the risk of loss. Not just those required by law, but to protect myself when the risk and cost to insure that risk just make sense. Not sure when it makes sense? Just call. Her exceptional staff is there to personalize a policy to fit your needs, goals, and everything in between. I have never had a bad experience with Jessica Brock State Farm. When I’ve needed them, they’ve been there. Jessica and her team do an incredible job of walking you through the options, costs, and factors to consider in deciding which package is the right decision for you. This has remained true with every type of insurance agreement I have entered. Halie helped me though my most recent acquisition of insurance. She was delightful to speak with, and her knowledge and skill were unmatched in personalizing a policy that best fit my needs and the unique risks and considerations associated with myself and current locale. Halie’s exceptional customer service is the perfect example of why I continue to seek insurance from Jessica Brock State Farm. I highly recommend anyone looking for an insurance agent to look no further than Jessica Brock State Farm."
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Michael Medina

September 18, 2025

5  out of  5
rating by Michael Medina
"Halie is great and a pleasure to work with. It was a smooth transition and she was able to answer all of our questions."
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O Bowers

September 16, 2025

5  out of  5
rating by O Bowers
"Hailee was very insightful and knowledgeable of the coverage and thoroughly explained my options in renters coverage...Thanks a bunch... Orion"
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Kaitian Li

September 16, 2025

5  out of  5
rating by Kaitian Li
"It was such a great experience talking with Halie! She’s super knowledgeable and made the whole process of getting my auto and renter’s insurance really easy. She was patient, helpful, and made me feel confident about my choices. Highly recommend!"
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Steve Simmons

August 15, 2025

5  out of  5
rating by Steve Simmons
"Halie Noel has great product knowledge and a true professional. She spent all the time I needed informing me and answering my questions. The best I’ve worked with in 40 years."